We're here to help. Read through some of the most common questions our customers have asked us! If you don't find what you're get in touch with our team here.

Go to store 

Secrets Shhh

Looking to shop at Secrets Shhh? You can find us at our Mackay location.<h3 id="store-details">Store Details:</h3><ul><li>Location Name: Secrets Shhh Jewellery Store Mackay</li><li>Address: Caneland CentralShop 2460 Caneland Central Cnr Victoria Street &amp; Mangrove Rd Mackay, QLD 4740</li></ul>For more details, including store hours and additional information, please visit our&#xA0;<a href="https://www.secrets-shhh.com.au/pages/jewellery-store-mackay">Mackay Store Page </a>

Looking to shop at Secrets Shhh? You can find us at our Mackay location. For more details, including store hours and additional information, please visit our Mackay Store Page.

Where Can I Find Secrets Shhh in Mackay?

Stores

What is a Signature Simulant?

What are Premium Certified Laboratory Created Diamonds

Our Stones

Our lifetime gemstone guarantees

30 Day Change of Mind

Warranties Offered by Secrets Shhh

Returns or Warranty Services

Warranty

How long will my order take?

What is a Custom Order and how long does a Custom Order take

What is my order status?

Orders

Customs and duties

GST for international orders

How can I track my order

How long will international (outside Australia) shipping take?

How long will shipping take?

Is a signature required for international orders (outside of Australia)

Is a signature required for my order?

What could delay my order?

What if I received a damaged item

Shipping

Repairs

Jewellery Care Plan

Do you resize rings?

How can I find my ring size?

Sizing

Payment Methods

ZipMoney

Popular Payment Methods

Humm

AfterPay

How can I return a purchase made online at secrets-shhh.com

How can I return a purchase made in-store

How do I return an online purchase to a Secrets store?

Returns

Where is the nearest Secrets Shhh store?

Where Can I Find Secrets Shhh In Maroochydore (Sunshine Coast)?

Where Can I Find Secrets Shhh in Robina?

Where Can I Find Secrets Shhh in Broadbeach Gold Coast

Where Can I Find Secrets Shhh in North Lakes?

Where Can I Find Secrets Shhh in Mt Gravatt (Garden City)

Where Can I Find Secrets Shhh in Helensvale

Do you offer custom jewelry services?

Store Details:

Where Can I Find Secrets Shhh in Mackay?Updated 12 hours ago

Store Details: